Return Policy
Our Return Policy
At The 405 Bolt, we stand behind everything we put our name on. If something isn't right, we want to make it right — that's the 405 way.
You have 30 days from the date of purchase to request a return. After that window, we're unable to offer a refund or exchange.
To qualify for a return, items must be unworn, unwashed, and in their original condition and packaging.
The following items are not eligible for return:
- Gift cards
A Note on Our Products
Our t-shirts are printed and fulfilled by a third-party print-on-demand partner, so each one is made specifically for you. Because of this, we are unable to accept returns or exchanges on shirts due to sizing preferences or a change of mind — please refer to the size guide before ordering.
If your shirt arrives damaged or with a manufacturing defect, we will absolutely make it right. Email us at 405bolt@gmail.com within 30 days of delivery with your name, order number, and a clear photo of the issue.
Our stickers (and hats, coming soon!) are sourced and shipped locally by us here in OKC. We personally inspect these before they go out, so if something arrives off, we've got you covered — just reach out.
Refunds
Once we receive and inspect your return, we'll email you to confirm receipt and let you know whether your refund has been approved.
Approved refunds are processed promptly and applied to your original payment method. Depending on your bank or card issuer, it may take a few business days to appear.
Haven't Seen Your Refund Yet?
Start by checking your bank account and contacting your credit card company — processing times vary. If you've done that and still haven't seen anything, shoot us an email at 405bolt@gmail.com and we'll track it down together.
Sale Items
Only full-price items are eligible for refunds. Items purchased on sale are final sale and cannot be returned or refunded.
Exchanges
We'll gladly exchange stickers and locally-fulfilled items that arrive defective or damaged. For shirts, exchanges are available only if the item arrives with a manufacturing defect or is the wrong item entirely. Email us at 405bolt@gmail.com and we'll get you sorted out.
Return Shipping
Return shipping costs are the responsibility of the customer and are non-refundable. If a refund is issued, the cost of return shipping may be deducted from your total.
Email 405bolt@gmail.com to kick off the process and we'll guide you from there.
For items valued over $75, we recommend using a trackable shipping method or purchasing shipping insurance — we can't guarantee receipt of untracked returns.